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(More customer reviews)I purchased one of these fellas today after having just returned my Dyson. Yes, that's right, I RETURNED MY DYSON! To be honest, I am still scratching my head as to why so many people throw praise at the Dyson. I had one of their "Animal" vacuums for one day, and although it was a nice product... really, is it worth almost $500? I mean, I am talking about a LOT of money here, so why should you spend that much money on a vacuum cleaner?
The simple answer is that you don't have to. The Dyson Animal picked up just a small amount of debris from my fully-carpeted apartment when I tried it out. The Bissell Pet Hair Eraser was almost half-full after I used it earlier today, only 12 hours after having using the Dyson.
I'm not sure what to make of this, to be honest. The Bissell (which costs about 1/3 the price of the Dyson) seems to do the job much better. Although the unit is quite bulky, and requires some assembly (the instructions were a joke), I have much cleaner floors as a result. And my biggest peeve about the Dyson was that, after paying all that money for a product that was called "The Animal," I still had to pay an extra $69 for the pet hair attachment! Is it me, or is someone trying to rip me off here?(Edit: I have been told that one of the Dyson Animal vacuums comes equipped with the aforementioned attachment).
As for the Bissell, it comes with all of the attachments that you will ever need, and did a great job on my upholstery as well as my carpets. Although the hose isn't as long as the Dyson, I was able to clean everything that I needed to clean without any setbacks.
My conclusion is this - if you believe that a Mercedes Benz is the best car out there because of its price tag, then you will probably be better off with a Dyson. However, if you just want a vacuum cleaner that does a decent job regardless of how much it costs, then go with the Bissell.
Simply put, my Bissell Pet Hair Eraser vacuum cleaner does a better job than the Dyson Animal, plus I have an extra $300 in my pocket.
Now, does that seem like a no-brainer to you?-Update 04/04/2009-
People keep asking me how the vacuum is performing now, so I'm going to address this matter.I'm still happy with my purchase and stand by it.No, the Pet Hair Eraser is not perfect, which is why I gave it four stars instead of five.However, it does a great job of cleaning my carpets, still, and I have only had to replace the belt once because of my own mistake.Looking at the other reviews, it seems like people either love it or hate it.My advice, if you are unsure, would be to purchase one from a nearby store so that you can return it if you are not happy.
-Update 10/12/2009-
The Bissell Pet Hair Eraser finally passed away just recently.So, we managed to get two years out of it.Some of you will think that is good for a $150 vacuum cleaner, whereas others will have higher expectations.As for me, I think that we got more than our money's worth.It performed great until just recently, when it simply stopped working the way it used to.Let me make it clear that we vacuum a lot in our household - at least once a day - so this thing got put through its paces.We're happy with what we got out of the Bissell, and will be buying another here soon.Although, we may just go ahead and get the slightly cheaper Pet Eraser (model #4101) from Walmart this time.
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Bissell Pet Hair Eraser Dual-Cyclonic Upright Vacuum, 3920Product Description: Equipped with a powerful 12 amp motor, this upright bagless vacuum cleaner offers a unique design that not only handles general cleaning throughout the house, but also effectively removes pet hair. The unit's two-stage cyclonic action provides superior suction for enhanced dirt and pet hair pick-up from carpet, bare floors, upholstery, stairs, and automobile interiors. For versatile above-floor cleaning, on-board tools include a curved hose wand, a 15-3/4-inch extension wand; a dusting brush/upholstery tool; a crevice tool for tight, narrow spaces; and a front-mounted pet-hair lifter that grabs pet hair like a lint brush. It also comes with a 4-inch Pet TurboBrush, which uses a rotating brush action for small flat areas, such as cushions and beds, and a 4-inch Pet Contour Tool, which bends and flexes to effectively pull dirt and hair from hard-to-reach areas. In addition, the vacuum cleaner offers seven manual carpet-height settings, a 15-inch cleaning path, dual-edge cleaning, and HEPA media filtration to help remove dust, dander, and other allergens from the air. Other highlights include a clean-filter indicator, a long 35-foot power cord, quick-release cord wraps, and a convenient carrying handle. The upright vacuum cleaner measures 15-1/4 by 15 by 45 inches and carries a one-year limited warranty.
From the Manufacturer Why Should I Own a Bissell Pet Hair Eraser Vacuum? Bissell has been providing quality floor care products for over 125 years. Our deep cleaning products are well known for their quality and superior performance. These same standards apply to our vacuum products as well. And, Bissell has a fully staffed consumer services department that is available to answer any of your questions.
Why is the Bissell Pet Hair Eraser a Great Vacuum for Pet Hair?The Bissell Pet Hair Eraser contains many features designed to pick up pet hair. Its superior suction, rotating brush, and pet hair lifter feature on the wide foot work together to do a great job of removing pet hair from carpets. The Pet Contour Tool bends and flexes to effectively pull out dirt and hair stuck on problem areas such as stairs, along armrests, and other curved or hard to reach surfaces. The Pet Hair Turbo brush combines a rotating brush with special rubber fingers that work as magnets to attract and pick up pet hair.
What are the Advantages of a Cyclonic Bagless Vacuum? Cyclonic cleaning technology keeps filters clean longer for superior suction power. Through cyclonic cleaning, more dirt and pet hair stays in the dirt container where it belongs, versus going to the filters. As filters clog, suction is reduced and cleaning performance drops. Therefore, by keeping filters clean longer, overall cleaning performance is improved. The other advantage of a bagless system is convenience. There are no more bags to search for, buy or change--ever! The clear dirt container allows you to see how much pet hair you have vacuumed up--and accomplished. And, with the clear dirt container it's easy to remove an object that was swept up by accident.
Features Dual cyclonic power: Two stage cyclonic action provides superior suction for better dirt and pet hair pick-up. Easy empty dirt container: Makes clean up a snap. HEPA media filter: Captures over 99.9% of pet dander dust mites, pollens and ragweeds. Pet TurboBrush: Great for your pet's favorite spot on the couch--works like a magnet. Pet contour tool: Pulls out dirt and hair from hard to reach areas like stairs--bends and flexes for usability. Pet Hair Lifter: Works like a lint brush--just vacuum like you normally would. The vacuum will grab pet hair when you pull back and it will release hair and suction it up when you push forward. Dual Edge Cleaning: With Surround Suction for hard to reach places like baseboards and around furniture. Ergonomic handle Clean filter indicator Carrying handle 7 Height adjustments Scuff resistant bumper15-inch wide cleaning foot Headlight Lock 'n seal lever Extension wand14-foot flexible stretch hose Dusting brush/upholstery tool Crevice tool35-foot power cordTwist 'n snap hoseCurved hose wandQuick release cord wraps 12 amp motor Measures 15-1/4 by 15 by 45 inches One-year limited warranty.
Stella's Story
Meet Stella, a 5 year old Border Collie who lives in Sparta, Michigan, in a household with three cats named Lizzy, Ziggy, and Nevermore.Stella is a very active dog who loves to stay busy chasing the cats around the house, playing with her favorite red rubber ring toy, or hitting a ball across the kitchen floor. She plays hard except during thunderstorms when she hides in the bathtub.Watching cows from the back window during car trips to the bank is something she looks forward to as she know that she'll get potato chips for a treat afterwards. The Pet Hair Eraser is a real treat for her owners, Lori and Ron, because of how well it takes care of the dirt and pet hair that Stella and their 3 cats leave behind. 
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